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How We Handle Your Privacy

We collect only what we need to run your account, process bKash, Nagad and Rocket deposits, and keep your wallet secure. You control what stays and what goes.

Account data protectionPayment privacyRequest deletion anytimeBangladesh data practicesYour consent matters
xbaji How We Handle Your Privacy
DATA PRACTICES

How We Protect and Use Your Information

We encrypt your password, secure bKash and Nagad transactions with SSL, and limit staff access to account data. Cookies remember your session and language choice. You decide what stays and when to delete it.

Data We Collect We collect your email, phone number, deposit and withdrawal records, game history, device type and IP address. This lets us verify your identity, process payments, prevent duplicate accounts and send transaction alerts.
Cookies and Tracking We use cookies to keep you logged in, remember your language preference and track which games you open most often. You can clear cookies in your browser settings, but you will need to log in again.
Account Security We hash your password, encrypt payment details in transit, and send an OTP to your phone when you log in from a new device. We do not store your bKash or Nagad PIN and we never share your wallet balance with third parties.
Data Retention and Deletion We keep your account data as long as your account is active. When you request deletion, we archive transaction records for regulatory purposes and remove personal identifiers. Full erasure happens after the required retention period ends.
PRIVACY CONTACT

Reach Us About Your Data

If you want to see what data we hold, correct something we got wrong, or delete your account entirely, contact our support team through any of these channels. We respond to privacy requests within a few business days.

Team online

Live Chat

Open the chat widget at the bottom right of any page and tell the agent you have a privacy question. They will pull your account details and help you request data access, correction or deletion right there.

Email Support

Send your privacy request to our support email address. Include your registered phone number or email so we can verify your identity. We will reply with next steps or the data you asked for.

Account Settings

Log in and go to account settings to update your email, phone number or password yourself. For deletion requests or data export, use live chat or email since those require manual verification.

Privacy Policy Questions

We collect your email, phone number, date of birth and payment details when you register. We also log your IP address, device type and browser so we can detect duplicate accounts and send login alerts.

We share transaction records with the payment processor that clears your deposit or withdrawal. We do not sell your data to advertisers or share your wallet balance with third parties.

Yes. Contact support through live chat or email and request a data export. We will send you a file with your account details, transaction history and game logs within a few business days.

Log in, go to account settings, or contact support and ask for account deletion. We will close your account, archive transaction records for regulatory purposes, and remove personal identifiers. Full erasure follows the retention schedule.

We use session cookies to keep you logged in and preference cookies to remember your language choice. You can disable cookies in your browser, but you will need to log in every time you visit.

We hash your password with a one-way algorithm and encrypt payment data in transit using SSL. We do not store your bKash or Nagad PIN and we send an OTP to your phone for login verification.
Reference

Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.